quality culture

School accreditation in Indonesia is often reduced to completing documents before the assessment visit, so the quality it produces tends to be administrative and short-lived. SDIT Ar Refah Tanjungpinang faced the same problem before it raised its accreditation rating from C to A. This study aims to analyse the principal's strategies for building a quality culture from a Total Quality Management perspective, to explain how the values of amanah (trustworthiness) and ihsan (excellence) are internalised into that culture, and to reveal the impact of this culture on the accreditation transformation. The study employed a qualitative approach with a single case study design. Data were collected through in-depth interviews, participant observation, and document analysis involving the principal, teachers, administrative staff, foundation board members, the school committee, and the accreditation team. The data were analysed using the interactive model of data condensation, data display, and conclusion drawing, and their trustworthiness was tested through source and technique triangulation. The findings show that the principal built a quality culture through shared quality awareness, documented work cycles, improvement-oriented evaluation, team collaboration, and role modelling. Amanah and ihsan served as intrinsic motivation that shifted work orientation from compliance to worship. The study concludes that integrating TQM principles with amanah and ihsan produces a substantive accreditation transformation, because quality is embraced as a moral and spiritual responsibility of the entire school community.

Improving the quality of Islamic education requires a quality management approach that is not only oriented toward meeting established standards but also grounded in Islamic values, including trustworthiness (amanah), justice (‘adl), excellence (ihsan), consultation (shura), and continuous improvement. This article focuses on synthesizing quality management principles with Islamic educational values and developing a quality management model that systematically integrates audit, self-evaluation, benchmarking, and accreditation. This study employs a qualitative approach using a literature review method. The research stages include identifying and selecting relevant literature, analyzing the concepts of quality management and Islamic educational values, synthesizing relevant principles, and formulating an Islamic education quality management model. The findings indicate that integrating Islamic values with quality management principles can establish a quality assurance system that goes beyond compliance with standards toward fostering an ethical, integrity-based, and sustainable quality culture. Audits function as instruments for assessment and control, self-evaluation as a reflective process for identifying institutional achievements and weaknesses, benchmarking as a means of learning from best practices, and accreditation as formal recognition of quality standards compliance. The proposed model positions Islamic values as its philosophical foundation, quality management as its organizational framework, and the four instruments as mechanisms for continuous quality improvement. Therefore, the model provides a conceptual framework for developing Islamic education quality management that is integrative, adaptive, sustainable, and oriented toward public benefit.

This study examines how educational supervision and educational evaluation can be integrated to improve the quality of Islamic educational institutions at the madrasah tsanawiyah (MTs) level in Samarinda. The problem addressed is that supervision and evaluation are often discussed and managed as separate routines, so supervision findings rarely serve as evidence for institutional quality decisions. The study aims to explain the relationship between the two, to formulate an integration model, and to identify supporting and inhibiting factors. It employed a qualitative library research design. Data were drawn from scientific articles published between 2021 and 2026, a government regulation on national education standards, and a local study conducted at an MTs in Samarinda, and were analyzed through data reduction, data display, and conclusion drawing with source triangulation. The results show that supervision supplies process evidence, while evaluation turns that evidence into quality decisions. Integration is best designed as a five-stage cycle: quality mapping, supervision planning, supervision implementation, evaluation of results and impacts, and follow-up coaching. An illustrative application shows that a small MTs can run this cycle through a quality team, a shared instrument, and a collaborative coaching approach. Leadership, quality culture, time management, and documentation of follow-up determine its success. The model is conceptual and requires empirical testing in further field research.

این مطالعه به بررسی چگونگی ادغام نظارت آموزشی و ارزیابی آموزشی به منظور ارتقای کیفیت مؤسسات آموزش اسلامی در سطح مدرسه متوسطه اول (مدرسه تسناویّه، MTs) در شهر ساماریندا می‌پردازد. مسئله مورد بررسی این است که نظارت و ارزیابی غالباً به عنوان فعالیت‌هایی جداگانه مورد بحث و مدیریت قرار می‌گیرند، به‌گونه‌ای که یافته‌های نظارت به ندرت به عنوان شواهدی برای تصمیم‌گیری‌های مرتبط با کیفیت مؤسسه مورد استفاده قرار می‌گیرند. هدف پژوهش، تبیین رابطه میان این دو، تدوین یک مدل ادغام و شناسایی عوامل تسهیل‌کننده و بازدارنده است. این پژوهش با رویکرد کیفی و روش مطالعه کتابخانه‌ای انجام شده است. داده‌ها از مقالات علمی منتشرشده بین سال‌های 2021 تا 2026، یک مقرره دولتی درباره استانداردهای ملی آموزش و یک مطالعه محلی انجام‌شده در یک مدرسه MTs در ساماریندا گردآوری و از طریق کاهش داده‌ها، نمایش داده‌ها و نتیجه‌گیری با استفاده از مثلث‌سازی منابع تحلیل شده‌اند. نتایج نشان می‌دهد که نظارت شواهد فرایندی را فراهم می‌کند، در حالی که ارزیابی این شواهد را به تصمیمات مرتبط با کیفیت تبدیل می‌کند. ادغام به بهترین نحو به صورت یک چرخه پنج‌مرحله‌ای طراحی می‌شود: نقشه‌برداری کیفیت، برنامه‌ریزی نظارت، اجرای نظارت، ارزیابی نتایج و پیامدها و پیگیری و هدایت بعدی. یک کاربرد نمونه نشان می‌دهد که یک مدرسه MTs کوچک می‌تواند این چرخه را از طریق یک تیم کیفیت، ابزار مشترک و رویکرد هدایت مشارکتی اجرا کند. رهبری، فرهنگ کیفیت، مدیریت زمان و مستندسازی پیگیری‌ها موفقیت این مدل را تعیین می‌کنند. این مدل مفهومی است و نیازمند آزمون تجربی در پژوهش‌های میدانی بعدی می‌باشد.