workload management

Non-Commissioned Officers (NCOs) provide frontline guidance and support in demanding military environments, where operational workloads can affect personnel well-being and performance. This study described junior enlisted personnel’s assessments of NCO leadership, occupational burnout, and operational performance at the 560th Air Base Group, Brigadier General Benito N. Ebuen Air Base, during 2026, and examined challenges encountered by First Sergeants. A descriptive survey design involved 180 junior enlisted personnel selected from 326 eligible personnel through squadron-stratified sampling, supplemented by qualitative accounts from 11 First Sergeants. Adapted questionnaires measured four leadership dimensions, three burnout dimensions, and four performance dimensions; frequency, percentage, weighted mean, standard deviation, and thematic analysis were used. Leadership ratings ranged from 3.9236 for supervision, mentorship, and welfare support to 4.0361 for task guidance. Emotional exhaustion was moderate (M = 2.7833), whereas depersonalization (M ≈ 2.42) and reduced personal accomplishment (M = 2.1375) were low. Operational performance ratings were favorable (M = 4.0056–4.1667). Interview accounts identified manpower shortages, inadequate resources, strain on personnel welfare, and interpersonal leadership concerns. The findings informed a proposed Leadership Enhancement and Sustainability Framework prioritizing staffing, mentoring, workload management, and leadership integrity. Because the thesis did not report predictive regression or correlation tests, the results support descriptive assessment and an intervention proposal rather than established statistical prediction.

The present study is needed to examine the extent and nature of role conflict among female secondary school teachers on the basis of locale in order to better understand its impact on their professional effectiveness and personal well-being. The study was conducted on female secondary school teachers using a Mixed Method Design. A stratified sampling technique was employed to collect quantitative data from the participants, while for the qualitative component, 20 teachers were selected purposively. The quantitative sample comprised 254 urban and 196 rural female secondary school teachers, selected randomly. The study aimed to compare the two groups in terms of level of role conflict based on locale. Additionally, opinions from Head Teachers were gathered to supplement the findings. Both descriptive and inferential statistical analyses were carried out, including Mean, Standard Deviation, t-test, and thematic analysis for the qualitative data. The results revealed that 82% of respondents reported low role conflict, whereas 18% experienced moderate to high levels. The study also revealed that urban female secondary school teachers experience a higher level of role conflict compared to their rural counterparts. Moreover, the results highlight the importance of a congenial school atmosphere and effective workload management in mitigating role conflict among female teachers. Therefore, the study suggests that creating an encouraging and supportive school environment can significantly contribute to the mental well-being and professional satisfaction of female secondary school teachers.

پژوهش حاضر با هدف بررسی میزان و ماهیت تعارض نقش در میان معلمان زن دبیرستانی بر اساس محل سکونت انجام شده است تا تأثیر آن بر اثربخشی حرفه‌ای و بهزیستی فردی ایشان بهتر درک شود. این مطالعه با استفاده از طرح پژوهش ترکیبی (Mixed Method Design) بر روی معلمان زن دبیرستانی انجام شد. برای گردآوری داده‌های کمی از روش نمونه‌گیری طبقه‌ای استفاده گردید و برای بخش کیفی، ۲۰ معلم به صورت هدفمند انتخاب شدند. نمونه کمی شامل ۲۵۴ معلم زن دبیرستانی شهری و ۱۹۶ معلم زن دبیرستانی روستایی بود که به صورت تصادفی انتخاب شدند. هدف پژوهش مقایسه دو گروه از نظر میزان تعارض نقش بر اساس محل سکونت بود. همچنین، نظرات مدیران مدارس برای تکمیل یافته‌ها جمع‌آوری شد. تحلیل‌های آماری توصیفی و استنباطی شامل میانگین، انحراف معیار، آزمون t و تحلیل تماتیک برای داده‌های کیفی انجام گرفت. نتایج نشان داد که ۸۲٪ از پاسخ‌دهندگان تعارض نقش پایین را گزارش کردند، در حالی که ۱۸٪ سطوح متوسط تا بالای تعارض نقش را تجربه نمودند. همچنین، پژوهش نشان داد که معلمان زن دبیرستانی شهری نسبت به همتایان روستایی خود تعارض نقش بیشتری را تجربه می‌کنند. افزون بر این، نتایج بر اهمیت فضای مدرسه‌ای مطلوب و مدیریت مؤثر حجم کار در کاهش تعارض نقش در میان معلمان زن تأکید دارد. بنابراین، پژوهش پیشنهاد می‌کند که ایجاد محیطی تشویق‌کننده و حمایت‌گر در مدرسه می‌تواند به طور معناداری به بهزیستی روانی و رضایت شغلی معلمان زن دبیرستانی کمک کند.